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Convention Program

Sunrise Walk

6:45am – 7:30am

Join us for the Sunrise walk to start the day.

Grab and Go Breakfast in the Marketplace

8:00am – 8:45am

Join us for a grab and go breakfast in the marketplace .

Opening Plenary

9:00am – 10:45am

Official welcome and overview of days ahead
Master of Ceremonies: Gemma Action

Gemma Acton

Speaker: Gary Okely, NIBA President

Gary Okely
Head of JLT Public Sector – Pacific
President, National Insurance Brokers Association

Drawing on her signature disarming and no-nonsense charisma, Emma will discuss self-made leadership and how to create success on your own terms, sharing tips that ultimately drive growth and impact. Learn how to challenge your thinking on what’s possible, smash through self-limiting beliefs to really get ahead and map out what’s important to you, and stay focused on achieving your goals

Speaker: Emma Isaacs

Emma Isaacs
Opening Speaker

Morning Tea in the Marketplace

10:45am – 11:30am

Plenary Session 2

11:30am – 1:15pm

Engage with a leading political figure to gain firsthand insights into the latest developments in Canberra and across the states. This session offers a unique opportunity to understand the current political landscape, key policy changes, and their potential impact on the insurance industry and broking profession. Don’t miss this chance to hear directly from a key decision-maker and stay informed about the political dynamics shaping our future.

David Locke, CEO and Chief Ombudsman of the Australian Financial Complaints Authority (AFCA), will deliver an in-depth analysis of the latest trends, challenges, and future outlook in handling financial complaints.

Attendees will gain valuable insights into the current landscape of financial complaints in Australia, including common issues and challenges faced by both consumers and financial institutions.

Additionally, David will outline AFCA's priorities for the upcoming year, offering a comprehensive understanding of the authority's focus and direction. This presentation will provide attendees with the essential knowledge to effectively navigate the evolving financial complaints environment.

Speaker: David Locke

David Locke
CEO and Chief Ombudsman of the Australian Financial Complaints Authority (AFCA)

Prepare to be captivated as we unveil a lineup of Insurtech disruptors, each poised to provide market solutions to enhance the way brokers operate. At this session, a series of innovative Insurtech companies, already operating in the Australian market, will take the stage to pitch their AI-powered solutions live. From automating data entry to enhancing customer experience, these companies have practical, user-friendly products aimed at making your workday easier. Whether you're looking to reduce manual processes, improve efficiencies or just stay ahead of the curve, this is your chance to discover new technologies that can propel your brokerage beyond the status quo.

Moderator: Simone Dossetor

Simone Dossetor
Chief Executive Officer of Insurtech Australia


1:15pm – 2:00pm

Plenary Session 3

2:00pm – 4:00pm

What’s required of leaders and employees now more than ever, is a mindset that has the capacity to fully engage with change and see it coming before it lands. So, what does it really mean to be adaptable - and how can we develop our Adaptability Quotient (AQ) in our everyday lives to be better prepared for change? She believes 'the future of work’ is about our talent: the way we negotiate change, actively pursue transformation and create value – both for ourselves and the organisations we work for.

Speaker: Andrea Clarke

Andrea Clarke
Plenary Speaker

Join this session to de-bunk the myths that exist about the insurance broking industry. Delve into the external perspective on industry appeal and discover the key factors that make a profession stand out, as we explore the path to becoming a sought-after choice in the professional landscape. Hear from school students and members of the general public to learn how much or how little is known about the industry.

Speaker: Richard Klipin, NIBA CEO

Richard Klipin
Chief Executive Officer

Marketplace Happy Hour Drinks

4:00pm to 5:30pm

Join us in the Marketplace for Happy Hour Drinks

*Program is subject to change.

CPD Points

NIBA are pleased to confirm that 10 CPD points will be available for full attendance and 5 points for day attendance at the Convention. Delegates will be required to scan into sessions to be eligible for CPD points.  

For all individual Convention registrations, please click below to commence your registration.

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