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Convention Program

Day 1: Sunrise Walk

6:45am – 7:30am

Join us for the Sunrise walk to start the day.


Grab and Go Breakfast in the Marketplace

8:00am – 8:45am

Join us for a grab and go breakfast in the marketplace.


Opening Plenary

8:45am – 10:45am

Official welcome and overview of days ahead
Master of Ceremonies: Gemma Acton

Gemma Acton

Speakers: Gary Okely, NIBA President & Richard Klipin, Chief Executive Officer NIBA

Gary Okely
Head of JLT Public Sector – Pacific
President, National Insurance Brokers Association
Richard Klipin
Chief Executive Officer
National Insurance Brokers Association

In this keynote address, the 2021 NSW Australian of the Year and former head of Resilience and RFS Commissioner for NSW, will share his experience of battling the deadly Black Summer bushfires and lessons in building resilience that he’s acquired, having over three decades of emergency management experience.

Shane Fitzsimons
Managing Director, SAF Leading Advisory, the Board Chair of Youth Insearch Foundation (Australia) Inc, the National Emergency Medal Committee, and the NSW Connectivity Innovation Network

Shane Fitzsimmons AO, AFSM joins a panel of industry subject matter experts to explore the key challenges and opportunities facing the general insurance industry. This session will explore strategies to ensure insurance remains available and affordable for all Australians, discuss initiatives for building, nurturing, and developing new talent within the industry, and highlight best practices for resilience, risk management, and risk mitigation. Gain valuable insights and practical solutions to navigate the complexities of today's insurance landscape and drive the industry forward.

Jennifer Richards
Chief Executive Officer - Aon Australia
Andrew Hall
Executive Director and CEO,
Insurance Council of Australia
Shane Fitzsimons
Managing Director, SAF Leading Advisory, the Board Chair of Youth Insearch Foundation (Australia) Inc, the National Emergency Medal Committee, and the NSW Connectivity Innovation Network
Ben Bessell
Chief Broking Officer
Austbrokers (AUB Group)

Morning Tea in the Marketplace

10:45am – 11:30am


Plenary Session 2

11:30am – 1:30pm

Drawing on her signature disarming and no-nonsense charisma, Emma will discuss self-made leadership and how to create success on your own terms, sharing tips that ultimately drive growth and impact. Learn how to challenge your thinking on what’s possible, smash through self-limiting beliefs to really get ahead and map out what’s important to you, and stay focused on achieving your goals

Speaker: Emma Isaacs

Emma Isaacs
Opening Speaker

David Locke, CEO and Chief Ombudsman of the Australian Financial Complaints Authority (AFCA), will deliver an in-depth analysis of the latest trends, challenges, and future outlook in handling financial complaints.

Attendees will gain valuable insights into the current landscape of financial complaints in Australia, including common issues and challenges faced by both consumers and financial institutions.

Additionally, David will outline AFCA's priorities for the upcoming year, offering a comprehensive understanding of the authority's focus and direction. This presentation will provide attendees with the essential knowledge to effectively navigate the evolving financial complaints environment.

Speaker: David Locke

David Locke
CEO and Chief Ombudsman of the Australian Financial Complaints Authority (AFCA)

Prepare to be captivated as we unveil a lineup of Insurtech disruptors, each poised to provide market solutions to enhance the way brokers operate. At this session, a series of innovative Insurtech companies, already operating in the Australian market, will take the stage to pitch their AI-powered solutions live. From automating data entry to enhancing customer experience, these companies have practical, user-friendly products aimed at making your workday easier. Whether you're looking to reduce manual processes, improve efficiencies or just stay ahead of the curve, this is your chance to discover new technologies that can propel your brokerage beyond the status quo.

Moderator: Simone Dossetor

Simone Dossetor
Chief Executive Officer of Insurtech Australia

Lunch

1:30pm – 2:30pm


Plenary Session 3

2:30pm – 4:30pm

Join this session to de-bunk the myths that exist about the insurance broking industry. Delve into the external perspective on industry appeal and discover the key factors that make a profession stand out, as we explore the path to becoming a sought-after choice in the professional landscape. Hear from school students and members of the general public to learn how much or how little is known about the industry.

Katrina Shanks
Chief Executive Officer, Australian and New Zealand Institute of Insurance and Finance (ANZIIF)
Alex Jervis
Johnson Partners
Edward Sinclair
Anika Legal
Lynette Walsh
QLD State Director Global Corporate, and National Brisbane
Tim Wedlock
Executive Chairman
AEI Insurance Broking Group

What’s required of leaders and employees now more than ever, is a mindset that has the capacity to fully engage with change and see it coming before it lands. So, what does it really mean to be adaptable - and how can we develop our Adaptability Quotient (AQ) in our everyday lives to be better prepared for change? She believes 'the future of work’ is about our talent: the way we negotiate change, actively pursue transformation and create value – both for ourselves and the organisations we work for.

Speaker: Andrea Clarke

Andrea Clarke
Plenary Speaker

Speaker: Richard Klipin, NIBA CEO

Richard Klipin
Chief Executive Officer
National Insurance Brokers Association


Marketplace Happy Hour Drinks

4:30pm to 6:00pm

Join us in the Marketplace for Happy Hour Drinks

*Program is subject to change.

CPD Points

NIBA is pleased to confirm that 10 CPD points will be available for full attendance and 5 points for day attendance at the NIBA Convention.  Delegates will need to scan into sessions to be eligible for CPD points.   

For all individual Convention registrations, please click below to commence your registration.

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